How do I prove my repair is under warranty?

We keep a record of every repair against your name and device. Just get in touch and we'll find it — no paper receipt needed, though it helps.

Does the warranty transfer if I sell the device?

The 12-month warranty stays with the device, so a new owner is still covered within the period. Just let them know to mention TechVise.

What's your returns policy on products?

Unused accessories and products can be returned within 30 days for a refund or exchange, in line with your statutory rights.

Terms & Repair Conditions | TechVise Repairs, Bagshot

These terms apply to repairs and services provided by TechVise and to your use of this website.

1. Quotes & pricing

Prices shown online are guide prices. Your exact price is confirmed after a free diagnostic. A quote may change if the fault differs from what was first described.

2. No fix, no fee

If we cannot complete the repair you asked for, you won’t pay for the attempt. A diagnostic fee may apply to certain assessments (for example liquid-damage or board-level work) — we’ll make this clear before we begin.

3. Deposits & payment

Some repairs (for example ordered-in parts) may require a deposit. Payment is due on completion before collection unless agreed otherwise. Card payments are processed securely by our payment provider.

4. Warranty

Repairs are covered by our 12-month warranty as set out on our Warranty page. It covers the parts we fitted and our workmanship; it does not cover new accidental or liquid damage, or faults unrelated to the original repair.

5. Your responsibilities

Please (a) back up your data before your repair, (b) remove any SIM or memory card you wish to keep, (c) provide any passcode needed to test the device, and (d) confirm you are the owner or are authorised to request the repair.

6. Risk & pre-existing condition

We take great care with every device, but repairs can carry risk — particularly liquid-damage, no-power and board-level work — including possible data loss or that a device cannot be recovered. By proceeding you accept these risks. We are not responsible for data you have not backed up, or for pre-existing damage or faults.

7. Uncollected devices

Please collect your device promptly once we tell you it’s ready. Devices left uncollected for an extended period (we’ll tell you the timeframe) may be subject to storage charges or disposal in line with applicable law.

8. Liability

Nothing in these terms limits liability that cannot be limited by law. Otherwise, our liability in connection with a repair is limited to the cost of that repair.

9. Website use

The content, branding and design of this website belong to TechVise and may not be copied without permission. Please use the site lawfully.

10. Governing law

These terms are governed by the laws of England and Wales.

11. Contact

TechVise, 32 High Street, Bagshot, Surrey, GU19 5AZ · info@techvise.co.uk · 01276 474643.